SpringHill Suites by Marriott Flagstaff

Awesome service. Ty so much! Breakfast was 10/10. They were so helpful. Clean gym. Wished the pool was open.

Amazing service. Front desk will help you anyway they can. Rooms are neat and organized. Breakfast has a large selection of choices (bacon was perfected). Never disappoint.

After a nightmare day with the airlines, we finally made it to your beautiful hotel. We were greeted by Shantelle, what a great woman! She was friendly warm and all around accommodating. After getting to our room we passed out for the night and upon waking in the morning we took a stroll to the breakfast buffet. It was great to see options for the allergy people. We then met Melissa, wow was she full of knowledge of the whole area. We were given pointers and a bit of history of our future stops. Thanks to all of you guys that turned a bad start into a wonderful vacation.

We were on a road trip. This was midway point of our trip. It was within an hour and a half from the Grand Canyon national park. We were able to wash our clothes here, which was very convenient. It was $3 each for washer and dryer. Coin operated machine. Front desk has coins, and detergent you can buy. Staff was very friendly. Would stay again!

I love staying at this hotel. Plenty to do in the area. The hotel is very clean and very well situated. The service at the front desk is great

Pros: 1. You know when you go to get breakfast at a hotel about 30 minutes before they’re supposed to close but none of the food is left? That is absolutely NOT what happens here. We saw Eric make sure that even at 8:50am there was still hot eggs and bacon in the serving dishes. 2. Melissa (also working during breakfast) must have greeted not only all four members of our family with a sweet smile but also any other visitor she could make eye contact with. One of the most pleasant women I’ve come across working at a hotel! 3. The front desk (sorry forgot their names but all the women were so helpful!) also was accommodating to all our requests - including a quiet room. Cons: 1. We have had our share of Marriott stays, and this is definitely an older Springhill Suites (you can really see this in the gym). But our room had a renovated stall shower bathroom and the actual room was still very “SpringHill.” Overall, the staff working at this location make up for the older building. And they made our first stay in Flagstaff great — thank you so much!!!

First night of 3- room was good, breakfast the first day was great! Considering how busy they were. Erik was extremely observant of the status of all the food, coffee, and even the personnel and made sure everything was available and fresh. We are a Marriott family, and with the 7 stays this year alone in all over the southwest/east coast, this was the most initiative I’ve seen employee’s in a Marriott. Erik is great to have on your team. This kid is going places.

The front desk was very friendly and clear when conveying their hotel information. Zero complaints. Though I didn't interact directly with the breakfast staff, based on hearing them talking with other, I could tell they were all genuinely friendly and very nice. Everything was clean and well prepared. I wanted to leave a 5 star review to promote and encourage the hotel team. Thank you for awesome service! If I return to the area, I would definitely stay again.